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WITHDRAWAL
(Extract from the Terms and Conditions)
7.1./ As per Gov. decree 45/2014. (II. 26.) the Customer may withdraw from the Contract within 14 days without justification. Customers may, when buying goods, practice their right to withdrawal within 14 days of receiving the product(s). In case of withdrawal the Customer shall make a withdrawal declaration and send it to the Service Provider in the form of a certified letter or in e-mail to the e-mail address konyvesbolt@terrorhaza.hu.
7.2./ In case of withdrawal the Customer shall, at their own cost, return the product(s) in perfect condition to the address of the Service Provider (1062 Budapest, Andrássy út 60.). A sample withdrawal declaration may be downloaded from the Website. Customers may exercise their right to withdrawal by using the sample withdrawal declaration found on the Website or by making an unambiguous statement to that effect. The Service Provider shall refund the price of the returned product(s) within 14 days at the latest from the time it was informed about the withdrawal, i.e. 14 days from the time it received the withdrawal declaration and the product(s) in perfect condition. In case of withdrawal the Customer shall only bear the cost of returning the product(s). The Service Provider may only refund the purchase price of the product(s) when the Customer has returned the product(s) safely. The Service Provider shall refund the purchase price via bank transfer, to the bank account provided by the Customer in their withdrawal declaration. The Customer shall not incur any additional charges as a result of this reimbursement method.
7.3./ The Customer accepts that the Service Provider shall not refund the purchase price of product(s) returned due to withdrawal without justification if the product(s) received are not in perfect condition.
Notice of Withdrawal
